Gain insight into customer attitudes! SEC’s Feedbox Customer Sentiment Console provides your business with economical, real-time customer feedback so you can react quickly and easily.

Real-time Feedback for Better Service!

You are now able to listen to, and act upon, feedback from your customers that is influenced by their very recent experience, with no limitations on the number of points of contact, location of points of contact. Based on a proprietary cellular platform, measuring customer experience at the point of contact has never been so easy. We want to increase your revenue with business decisions based on REAL customers, REAL experience, REAL time!

• Customers respond on site without intervention of any bias. This puts them at ease and also enhances the validity of the information they give.
• Relieve the burden on personnel and the counterproductive delays associated with labor-intensive comment cards or surveys.
• Data is delivered instantly with Dashboard Analysis customized for all levels of the organization, depending upon who receives the results.
• Create Categorized Alerts that are automatically sent to pre-defined person(s) accountable.

• Automotive Shops
• Banks and Credit Unions
• Convenience Stores
• Drug stores
• Entertainment Venues
• Franchises
• Gas Stations
• Grocery Stores
• Health & Fitness
• Hospitality
• Personal services
• Restaurants
• Retail Stores
• Sports Facilities