Online Focus Groups

Our innovative Online Focus Group solutions save our clients time, money, and provide reliable results from a broad geographic area. Using our trained and experienced moderators, we keep the human touch in the online environment allowing clients to communicate with customers and prospects in real-time around the world.

Available in over 13 languages, researchers can conduct real-time focus groups or in-depth interviews (IDI’s) around the world from the comfort of their office saving them time and money. With instant transcripts and reduced travel time, clients can receive their results in a matter of days. Online Focus Groups/IDI’s provide fast, top-level reactions to concepts and media from geographically dispersed and hard to reach participants allowing clients the opportunity to gather intelligence from the global marketplace.

Advantages of Online Focus Groups

Fast: Book, recruit and run your groups in a matter of days. Perfect in a time crunch, online groups let you respond quickly to your clients needs.

Honest: Capture the gut level reaction of your respondents while maintaining a personal rapport. Simultaneous typing eliminates the influencer affect, while common interest and moderator skill builds the group dynamic.

Global: Conduct multi-location groups in one evening or recruit respondents that cut across geographic boundaries. Our services are currently available in 13 languages.

See participants “Face-to-face”: Using enhanced webcam and streaming technology video, online focus groups and IDI’s provide the comfort of in-person interviewing with the convenience of online – allowing clients to talk to anyone, anywhere at anytime..

Video Focus Groups enhanced features:

  • Multiple screen view with up to 8 participants
  • Written transcripts available upon group completion
  • Automatic Audio/Video Transcripts
  • Observer Chat Functionality
  • Teleconference Bridge Integration
  • Mark Up Features
  • Quick Polls

Our online qualitative research software was built for today’s social media culture. Our software’s vibrant and intuitive interface allows respondents to freely express themselves — so you get information you can trust and act upon with confidence.

Not sure what you’re looking for?

Let our business intelligence experts put together an introductory package of services that meets your needs and your budget, with no long-term commitment. Please call 516.576.1188 x.3530 or email us at solutions@serviceevaluation.com for more information.

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