Telligence IVR Solutions

Design automated phone menus to route calls, qualify leads, process orders, survey customers, and more on our easy-to-use website.

Configure a complete IVR solution that works with your existing phones.

  • Call Routing – Ask questions before routing each call
  • System Integration – Tie your phone into your software or CRM
  • Call Centers – Offload agents to improve service during peak hours
  • Surveys – Automate inbound and outbound phone surveys
  • Outbound IVR Calls – Deliver personalized outbound calls
  • Status Updates – Provide order, refill, flight, or appointment updates

Why Choose Telecom Intelligence IVR?

  • Simple Setup – The quickest IVR deployment in the industry
  • Easy Design – Simple online forms let you set up your IVR system online. You don’t need to code anything. If you want assistance, we have real people standing by who are ready to help.
  • Customized for your business – We’ll design your system to meet your business needs
  • Call Reporting – Get real-time reports about each call online. Real-time call tracking gathers information about every call your company receives via an Telecom Intelligence number. View details about each call online, via download, email, or API.
  • API – Integrate our IVR with your web application or database.

 

Not sure what you’re looking for?

Let our business intelligence experts put together an introductory package of services that meets your needs and your budget, with no long-term commitment. Please call 516.576.1188 x.3530 or email us at solutions@serviceevaluation.com for more information.

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