Reach Voice Broadcasting Services

Voice Broadcasting is a powerful business tool to automate phone calls for appointment reminders, delivery confirmations, event promotion, accounts receivable collection, press-1 campaigns, phone surveys, and relaying vital information to your customers over the phone.

 

  • Complete control to schedule and manage broadcasts – With our self-service voice broadcasting system, you get complete control over when to schedule calls, how quickly to send out messages and when to pause your phone broadcast campaigns.
  • Outbound IVR (Interactive Voice Response) functionality – Automated phone calls don’t need to just be prerecorded voice message. Use outbound IVR to add interactive functionality to your lead generation calls, appointment confirmations and political polls.
  • Instant access to real-time reports about each call – Why wait to receive reports from an account manager? Access real-time broadcast reports on the web whenever you want.
  • 100% on-time delivery guarantee – When you have a scheduled broadcast, you should expect it to go out on-time. We stand behind our 100% on-time delivery guarantee–or your calls are free.
  • FTC Telemarketing Sales Rule compliance tools – SEC’s tools provide you with an option to include an opt-out message in your broadcasts, helping you comply with the FTC’s Telemarketing Sales Rule.
  • Auto-detection to deliver an alternate voice mail message – Customize your phone broadcast with two messages: one for when a live person answers the phone, and an alternative message for when the call goes to voice mail.
  • API for integration with your application, software, or database – Integrate voice broadcasting with your company’s software to automate phone calls based on events in your database, or to collect information and pass it back to your database.

 

Not sure what you’re looking for?

Let our business intelligence experts put together an introductory package of services that meets your needs and your budget, with no long-term commitment. Please call 516.576.1188 x.3530 or email us at solutions@serviceevaluation.com for more information.

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