Gain insight into customer attitudes! SEC’s Point of Experience Customer Sentiment Console provides your business with economical, real-time customer feedback so you can react quickly and easily.
Real-time Feedback for Better Service!
You are now able to strategically ASK, ANALYZE and ACT upon “REAL Customer Sentiment” when and where it happens, eliminating the need of recall associated with traditional surveys!
Measuring the “Designed Customer Experience” at the point of contact has never been so easy! We want to maximize conversion with informed business decisions based on REAL customers, REAL experience, REAL-Time!