Gathering feedback is only the start. To build strong Return on Intelligence from your customer experience and employee feedback programs, you must be able to analyze, share, and act on feedback quickly and easily. Our new graphical dashboard system utilizes a state-of-the-art, customizable interface to put the power of our reporting to work for you and your team.
New – Analytics Dashboard for a Competitive Edge.
SEC’s online dashboard will offer the ultimate platform to analyze data, create reports, and share insight. Completely customizable, views of customer attitudes, behaviors, or any Key Performance Indicator that drives strategy. Gathering a composite market intelligence SEC provides a Enterprise Feedback Management Platform that enables cause and effect linkage to internal business metrics for more effective decision making and tangible Return On Intelligence | Return On Investment.
- Color-coding to indicate performance
- Graphic dashboard style reports
- Customizable views
- Summary, trend, and per-evaluation
- Balanced Scorecard/Net Promoter Score
- Comparisons to pre-determined KPI’s
- Multi-level security permissions
- Scorecards by location, region or district
- Survey and question reports
- Demographic reports
- Manager performance reports
- Customizable data fields
- Drill down to actual answers
- Viewable on smart phones
- Compatible with Excel, Word, PDF and
- Powerpoint formats