Evaluating Service Around The Globe. The international focus of SEC is demonstrated by its participation as a founding member of the first worldwide mystery shopping commercial alliance, the IMSA (www.imsa-worldwide.com).
The aim of IMSA is to provide international coverage for activities all around the world, both for local and international projects. The alliance offers a homogeneous and integrated service, from the stand point of identical customer service quality standards.
All IMSA member companies have been carefully selected based on their reputation and professional track record. Arcadio Roselli, President and CEO of SEC, is the chairman of the executive Committee on New Business Development Strategy.
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