


MEASURE WHAT MATTERS
TO YOUR BRAND
MATTERS
WITH YOUR BUSINESS
The Outcomes
Creating customers. Not just sales. We ensure satisfaction at every brand touchpoint.
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Service Evaluation Concepts
For over 35 years, Service Evaluation Concepts has supported brands of all sizes in understanding how humans interact with their businesses, from both a customer and employee perspective.
Why Major Brands Trust Service Evaluation Concepts:
Global Agents
Nations Covered
Brands Supported
Our Clients
Supporting the brands you know and love.
Deploying An International Mystery Shopping Program For LEGO
Deploying An International Mystery Shopping Program For LEGO All Case Studies Company Overview The LEGO®…
Ensuring Marketing Teams Were Operating Effectively at Scheduled Events
Ensuring marketing teams were operating effectively at scheduled events All Case Studies Company Overview At…
Ensuring Firearm Regulations Were Being Compiled At Dunham’s Sports
Ensuring Firearm regulations were being complied With at Dunham’s Sports All Case Studies Company Overview…
Investigating the Expectations of Herbalife Nutrition Distributors Were Being Met
Investigating whether Herbalife Nutrition Distributors Were Meeting Expectations All Case Studies Company Overview Herbalife’s aim…
Measuring HR and Training Standards for macy’s Team Members
Measuring HR and Training Standards for macy’s Team Members All Case Studies Company Overview macy’s…
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Ready to Understand the Human Dimension of your Brand?
Our custom-built solutions help you to quantify, analyze and refocus how humans interact with your brand. Whatever that may mean for your business.
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